Help
General (For Newcomers)
What is NFT?
Art managed digitally with the value guaranteed through blockchain technology.
What is DEAPcoin?
An exclusive crypto asset that can be used in the PlayMining NFT. You can acquire DEAPcoin in the following ways:
  • Purchase it at cryptocurrency exchanges.
  • You can get them by earning DEAPcheck in games offered by PlayMining and exchanging DEAPcheck for DEAPcoins.
What is the PlayMining NFT?
An auction market where you can use DEAPcoin to buy or sell NFT.
PlayMiner Rank
The PlayMiner Rank represents the member's authentication level.
There are 3 ranks: Apprentice, Auctioneer, Connoisseur
  • Apprentice: PlayMining ID confirmed by e-mail.
  • Auctioneer: Account confirmed by SMS Authentication (Phone Number Authentication),
    allowing the user to use DEAPcoin to purchase NFTs sold directly by the operator in the Market.
  • Connoisseur: Completed identity verification, allowing members to sell and buy NFTs from other members in the Market.

How to change your PlayMiner Rank
How to Buy NFT
Purchasing Requirements
To bid on NFT, the PlayMiner Rank of Auctioneer or Connoisseur is required.
Auctioneers can purchase NFTs sold by the operator at the Market. Connoisseurs can also purchase NFTs sold by other members.
How to Change Your PlayMiner Rank
To change your PlayMiner Rank, select Change Registered Information from the Menu.

Apprentices can use My Page and the Watch List.
Register as an Auctioneer to purchase NFTs sold by the management at the Market. Additionally, gain the ability to deposit DEAPcoin.
Register as a Connoisseur to be able to buy and sell NFTs from other members at the Market. Additionally, you gain the ability to withdraw DEAPcoin.
Deposit DEAPcoin
Logging In/PlayMining IDs
Making a PlayMining ID
To make a PlayMining ID, you must register your e-mail address from the Log in & Sign up screen.
On the Log in & Sign up screen, register your e-mail address and an e-mail with an authentication link will be sent to you. Use the link in the e-mail to complete the creation of your PlayMining ID.
Logging In
Once you have used the authentication link, you can log in.
On the Log in & Sign up screen, enter your registered e-mail address and an e-mail with a secure link will be sent to you. Using the link will complete the log in progress.
Confirming and Changing Registered Information
After logging in, you can check/change your PlayMiner name and PlayMiner rank from the Profiie on My Page.
Advancing from Apprentice to Auctioneer (SMS Authentication)
After logging in, please "Create Wallet" from the Profile on My Page.
Enter your phone number on the phone number input screen and click "Agree to the Privacy Policy and send" and a short message with a Verification Code will be sent to you.
Enter the Verification Code (6 digits) and "authenticate" to be promoted to "Auctioneer".

If you do not receive the verification code after waiting for a while, please check that the phone number you entered is correct and then "resend the verification code".
Creating a Wallet
A Wallet is created automatically when your PlayMiner Rank reaches Auctioneer.
A Wallet is required to obtain NFT, deposit DEAPcoin, and to get DEAPcoin from DEAPcheck, so advance your PlayMiner Rank to Auctioneer as soon as you can.
How to advance to Auctioneer.
Advancing from Auctioneer to Connoisseur (ID Selfie Authentication)
To apply for promotion to the "Connoisseur" rank, you need to confirm that your PlayMiner Rank is "Auctioneer" and must also prepare an ID. Be sure to prepare 3 types of images: "ID Selfie", a picture of your ID's "picture page", and "another document of your choice".
*ID Selfie: A photo taken of yourself with your ID.

After logging in, if you "apply" in the Profile at My Page, a screen about the registration flow will be displayed.
Proceed to STEP1, and enter all of the required fields. Please make sure that the information on your ID matches the information entered.

In the following STEP2, please upload the 3 types of images: "ID Selfie", "face photo page" of your ID, and "another document of your choice".

Finally, on the confirmation screen of STEP3, please double check the details and photos you entered for any mistakes, then "apply" to complete your application.
*Application details will be reviewed and you will be advanced to the rank of "Connoisseur" if there are no problems. It can take up to 2 business days to review an application.
When Re-Applying
There is a chance that your application may be rejected due to problems with document authentication. You may apply for "Connoisseur" again and your application will be re-evaluated.
Changing Your E-mail Address
You cannot change the e-mail address registered to your account.
Suspended/Frozen PlayMining IDs
A PlayMining ID may be Suspended or Frozen for a number of reasons including, but not limited to, problems with transactions, misconduct, suspicion of money laundering, violation of terms of services, etc.
Changing Your PlayMiner Name
After logging in, you can change your "PlayMiner name" by using the edit button in the Profile on My Page.
*It cannot be changed while bidding and listing.
Wallet
Checking your Wallet Address and DEAPcoin
After logging in, choose Wallet from the header menu.
The Wallet screen will appear and from there you can view your Wallet Address and the status of your DEAPcoin.

Balance: The amount of DEAPcoin available for use.
In possession: The amount of DEAPcoin that you have.
In Use: The amount of DEAPcoin that is currently being used to bid in active auctions.
If you bid on an auction, the total amount of DEAPcoin required if you should win will be locked and will be unavailable for use.
During staking: The total amount of DEAPcoin currently staking is displayed.
Wallet Address: The Wallet Address for your PlayMining account. Used when Depositing DEAPcoin.
Depositing and Withdrawing DEAPcoin
Depositing
You can add to your PlayMining ID balance by transferring DEAPcoin to your Wallet via your Wallet Address from a crypto asset exchange or crypto asset wallet.
To check your Wallet Address, choose Wallet from the header menu after logging in.
To avoid problems and mis-entry when transferring, we recommend using the copy button next to the Wallet Address.
Your balance will reflect after the transfer is completed.
If the transfer does not go through successfully, please contact the crypto asset exchange or crypto asset wallet used to make the transfer.
Withdrawal
A PlayMiner Rank of Connoisseur is required.

For players already of Connoisseur rank, choose Wallet from the header menu after logging in.
Tap the Transfer button, then Get Authentication Code.
Please enter the 6-digit Authentication Code from the message sent to your registered phone number.
If the Authentication Code is entered correctly, the Enter Transfer Details screen will appear. Enter the Recipient Wallet Address and Transfer Amount, then tap the "confirm" button.
Double check the details on the Confirm Transfer Details page then tap the "transfer" button to complete the transfer process.
Transaction History
After logging in, choose Wallet from the header menu.
If you select "Transaction History", a list of your transaction history will be displayed on the screen..
About Withdrawal Fees
Variable System
Withdrawal fees are variable, reflecting the market price of GAS, and will be revised every Thursday at 3:00 p.m. (Japan time). If the amount changes, the management will notify you the day before.
News
Check Assets and Transactions (My Page)
View Current Assets (About Portfolios)
After logging in, select the round icon (hereinafter referred to as "MyPage") on the far right of the header menu.
From "Portfolio", you can check the total assets of DEAP coins and NFTs you own or are staking.

The sum of the average winning bids of DEP in possession, DEP in use, DEP in staking, and NFT is displayed as "estimated total assets".
The difference between the average winning bid price of the NFT you currently own and the price at the time of acquisition is displayed as the valuation gain or loss.
View Transaction History
After logging in, choose My Page from the header menu.
From "Trade History", you can check the transaction history in the Market.
View All Current Listings
After logging in, choose My Page from the header menu.
From the "Exhibit List", you can check the list of NFTs on sale.
View Active Bids
After logging in, choose My Page from the header menu.
From the "Bid List", you can check the list of NFTs that you are currently bidding.
Search for NFT
Search All NFT (Catalog)
Choose "Catalog" from the header menu.
"Catalog" shows all NFTs issued so far. You can change the display conditions from "Sort" or "Refine".
You can select the NFT to see the details. If you press the "BUY" button on the details screen, you can search whether the NFT is listed.
Search and find in the Market
Select "Market" from the header menu.
You can search by specifying keywords, price range, auction format, etc.
Watch for NFTs that interest you.
Add to Watch List
Once you find the NFT you are interested in in the Market, you can add it to the "Watch List" by pressing the Watch icon (eye-shaped icon) displayed on the details screen.
You can check the status of the auction of the NFT added to the "Watch List" in My Page.
View Watch List
After logging in, select My Page from the header menu.
You can check the list from "Watch List".
Delete from Watch List
NFTs added to the Watch List can be removed from the list by pressing the Watch icon again.
I want to add NFTs whose auctions have ended to my Watch List.
NFTs whose auctions have ended cannot be added to the Watch List.
Buy NFT in the Market
Bidding Process
Select "Market" from the header menu.
Search for the NFTs you want to purchase by narrowing down the criteria by keywords, price range, auction format, etc.
When you select an NFT, you will be redirected to the detail section. Please click the "Bid" button to enter your bid amount and place your bid.

The total amount to be paid, including the winning bidder's fee, will be displayed.
The bidding conditions will be displayed on the bidding confirmation screen. Please read the guidelines and check "I agree to the guidelines" to complete your bid.
Payment Amount/Handling Fees
If you win a bid for an NFT that has been sold by another member, you will be charged an additional 3% of the winning bid amount as a bidder's fee.
You can check the winning bid fee when you bid.
Check the Auction Results
In the case of an instant sale, the bid will be accepted immediately.
In the case of blind auctions, you will be notified on the notification screen after the end of the auction period and can check the results.
Check the NFT You've Won
You can check and view the NFTs you have won at the Gallery. You can also check the history of your past auctions from "Trade History" on your My Page.
Canceling a Bid
Bids cannot be canceled.
Please look over the auction details carefully before bidding.
Auction Process
There are two types of auction methods: "blind auction" and "instant sale".
Blind auctions do not allow you to know the bidding prices of other bidders. The member who bids the highest price at the end of the auction period will be the successful bidder.

An instant sale is listed with an offer price, and you cannot bid on anything other than that amount. When you bid on an item, you are simultaneously winning the bid.
List Period
Each auction has a set selling period. In the case of an instnat sale, the auction will end before the bidding period is over.
How to Win an Auction
In a blind auction, you win by bidding the highest price before the end of the auction. The amount of other bidders' bids is not visible, so in order to win, you need to bid high enough to beat the other bidders.
In an instant sale, the item is listed with a bid price, and you cannot bid for anything other than that price. When you bid on an item, you win the auction at the same time.
Cancellation of A Winning Bid
Winning bids cannot be canceled. Payment happens instantaneously when an auction is won.
Please look over the auction details carefully and make sure everything is correct before bidding.
Sell NFT
Listing Process
Select “Exhibit” from the header menu.

Enter the information required for the listing.
  • Selection of NFT to sell
    Click on the link that says "Select NFT" to see a list of NFTs you own, and select the one you want to sell.
  • Selection of listing method
    You can choose from two selling methods: blind auction and prompt decision sale.
  • enter price
    Enter the starting price of the auction if you selected blind auction as the selling method, or enter the auction price if you selected quick sale.
    *Each NFT has its own minimum trading price, and you cannot trade at a price lower than that.
    Therefore, the starting price and the immediate settlement price of the auction should be set above the minimum transaction price.
  • Confirmation of listing fee
    Please read the instructions carefully before you sell your items.
  • Setting the listing period
    Set the period you want to list. It can be set up to 168 hours (1 week).
When you have finished selecting NFTs and entering the required information, click the “confirm" button to go to the confirmation screen.
After confirming the terms and conditions on the confirmation screen and checking the guidelines, click the “submit" button to complete the submission.
About the auction period
This is the period during which the NFT will be on sale.
*It can be set up to 168 hours (1 week).
In the case of an instant sale, the auction will end before the bidding period ends.
Listing Handling Fee
A 3% handling fee will be charged.
When your NFT is sold, the amount of the winning bid minus 3% of the winning bid will be added to your Wallet balance.
Canceling a Listing
A listing cannot be canceled.
Please look over the details and make sure everything is correct before listing NFT.
Viewing Acquired NFT
Gallery
After logging in, choose Gallery from My Page.
In the Gallery, you can see a list of thumbnails of the NFTs you own.
You can search and sort NFTs by various criteria.
  • favorite
    Select NFT to see the details of the NFT.
    You can register your favorites by clicking the heart icon on the detail screen.
  • aesthetics
    Press the NFT image on the detail screen to view the NFT on a larger screen.
    It is a privilege only for NFT owners to be able to appreciate the NFT itself in such detail.
News
News from Us
Please select "News" from the header menu.
A list of notifications will be displayed.
You can view the details of the notifications by pressing each title.
Notices
Log In Notifications
When there are new notifications, a badge will be displayed on the My Page icon in the header menu. You can check the details from "Notification" by pressing the icon.
Checking the Notice List
After logging in, please select "Notification" from My Page.
You can view the list of notifications and their details. Notifications that you have already read will be grayed out.
Click the "Read All" button to gray out all notifications.
Company Information
About Maintenance
Limitation of time available for use
Service hours may be limited due to system maintenance.
Please select "News" from the header menu and click the "Maintenance" button to check the detailed date and time of the maintenance.
Please note that emergency maintenance may be carried out without prior notice if unavoidable.

Please contact us from below.